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Insider Study Club, Experience Is Not EXPERTISE with Insider Theresa Sheppard

August 5 @ 7:00 pm - 8:00 pm CDT


Member ONLY event. Members, we will send you the registration information a few days before the event.
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As dental professionals, we set our personal bar very high, always making sure our #1 priority is to exceed the standard of care. Proper treatment planning and coding has the most financial impact on your practice, and that impact can be profitable or catastrophic. Often, when we have an opening on our team, or if we, ourselves, decide to move on, we market based on “experience”. If the ENTIRE team is not properly trained in accurate coding, oral systemic link, diagnostic skills & documentation, it could have serious consequences, such as supervised neglect and causing damage to our patient. Our Doctors must conduct themselves as the Oral Physicians they -are. In today’s healthcare world, it isn’t good enough to have experience, you must be an expert…. EXPERIENCE IS NOT EXPERTISE!


Course Objectives:
-Discover why “experience” does not equal proper patient care-Learn why lack of expertise puts your practice at risk for supervised neglect and insurance fraud
-Discern optimal patient care as a team responsibility
-Find out how we can change the culture of dentistry by recognizing the
DDS as an oral physician
-Why we must educate and empower our patients towards a better quality of life


Theresa is a Registered Dental Assistant, speaker, consultant, & author, with experience in all clinical and administrative aspects of the dental practice. This, coupled with her extensive hands-on experience of over 35 years, including over 25 years as an office administrator, uniquely qualifies her to train dental teams and develop leaders. She trains on Risk Management, HIPAA, Insurance Coding & Billing, Mouth-Body Connection and Implementation Of Tele-Dentistry Services into your practice.   Her priority is to protect the clinical and financial integrity of your practice. Theresa’s passion for dentistry and love of teaching merged when she became the Owner and Director of Career Express Dental Assisting School, California Radiation Safety Course Provider, Dental Board of California Continuing Education Provider

Her stand-alone service “SnapShots Prevent Mugshots” is a virtual  way for a provider to discover  areas of risk and concerns  in the practice and make course corrections. Training programs and presentations  include:  “How Many Felonies Did You Commit Today?” “HIPAA:   Highlights Hoopla & Hooey “, “Toothbrushes or Tombstones”,  “That Was Then, This Is Now~  Why We Must Implement Tele-Dentistry Into Our Practices”,  among others. Theresa is the Founder and COO  of “Care 2 U Tele-Dentistry  Services”.  She is dedicated to breaking the barriers between oral care and total health by bridging  technology with comprehensive care to deliver  oral care services to those without access.   Care 2 U is a  proud preferred oral care provider for  Disabled Veterans. Her passion is treating the whole patient and developing collaborative relationships with all discipline of  healthcare  providers.

Theresa is a member of many professional organizations including Academy Of Dental Management Consultants, Speaking Consulting Network, American Academy of Oral Systemic Health, American Association of Dental Office Management and Dental Codeology Consortium and Modesto Holistic Chamber of Commerce. 


August 5
7:00 pm - 8:00 pm
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