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08/05/20 Insider Study Club, Experience Is Not EXPERTISE with Insider Theresa Sheppard

August 5 @ 7:00 pm - 8:00 pm CDT

As dental professionals, we set our personal bar very high, always making sure our #1 priority is to exceed the standard of care. Proper treatment planning and coding has the most financial impact on your practice, and that impact can be profitable or catastrophic. Often, when we have an opening on our team, or if we, ourselves, decide to move on, we market based on “experience”. If the ENTIRE team is not properly trained in accurate coding, oral systemic link, diagnostic skills & documentation, it could have serious consequences, such as supervised neglect and causing damage to our patient. Our Doctors must conduct themselves as the Oral Physicians they -are. In today’s healthcare world, it isn’t good enough to have experience, you must be an expert…. EXPERIENCE IS NOT EXPERTISE

Course Objectives:
-Discover why “experience” does not equal proper patient care
-Learn why lack of expertise puts your practice at risk for supervised neglect and insurance fraud
-Discern optimal patient care as a team responsibility
-Find out how we can change the culture of dentistry by recognizing the
DDS as an oral physician
-Why we must educate and empower our patients towards a better quality of life

Our Speaker:

Insider Theresa Sheppard’s passion for dentistry and love of teaching merged when she became the Owner and Director of Career Express Dental Assisting School, as well as being an instructor for the California Radiation Safety Course. Theresa is a Registered Dental Assistant with experience in all clinical and management aspects of the dental office. This, coupled with her extensive hands-on, front lines experience of over 35 years, uniquely qualifies her to train dental teams. Theresa utilizes experiential learning techniques and a workshop environment to ensure participants are empowered and able to implement the learning when returning to the office.


August 5
7:00 pm - 8:00 pm
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